ATM Safety

Automated teller machines (ATM) have become the target of criminal opportunities such as robberies, purse thefts, and other personal crimes. The following is a list of suggestions to help reduce your vulnerabilities and criminal opportunities.

Here are some general rules and suggestions to keep in mind when using an ATM:

• Treat your ATM card like cash. Always keep your card in a safe place.
• Keep your Personal Identification Number (PIN) a secret. Never write your PIN on your card, and don’t store it near your card.
• Never give out information about your PIN over the telephone.
• Report a lost or stolen card immediately.
• Closely monitor your bank statements, as well as your balances, and immediately report any problems to your bank.

• Always observe your surroundings before conducting an ATM transaction.
• Always be aware, alert, and prepared to act when visiting an ATM.
• If possible, do not use an outside machine. Use machines that are inside locked.
• If you use an outside machine, use one that is well-lit and visible.
• Try not to visit a machine alone.
• Minimize time spent at the ATM by having your card out and ready.
• Don’t just walk up to the machine. Look around for suspicious cars or persons.
• If using a drive-up machine, keep your engine running, doors locked, and the windows up while waiting in line. In most cases, a drive-up machine is safest.
• If there is any sign of trouble, drive off.
• When possible, leave enough room between cars to allow for a fast exit.
• Cover PINs so no one can read them.
• Do not count or visually display any money you received from the ATM. Immediately put your money into your pocket or purse and count it later.
• Don’t leave receipts lying around (take them with you.) Don’t put them in the trash container near the machine.
• If anything suspicious happens, cancel your transaction and leave the area. Notify police.
• If you are involved in a confrontation with an assailant who demands your money, comply. Notify police.
• Don’t select an ATM at the corner of a building – corners create a blind spot. Use an ATM located near the center of a building.

• Park close to the ATM in a well-lighted area.
• Take another person with you, if at all possible.
• If the lights at the ATM are not working, don’t use it.
• If shrubbery has overgrown or a tree blocks the view, select another ATM and notify your bank.
• If you are involved in a confrontation with an assailant who demands your money, comply. Notify police.